changing lIVES SINCE 2015 SURGE is dedicated to creating an inclusive and supportive environment for its clients, where everyone, regardless of background or ability, can achieve their best. This commitment to inclusivity and empowerment is essential in fostering a positive atmosphere where our clients can thrive! |
FREQUENTLY ASKED QUESTIONS
- How do I get started? You can start by filling out an intake below above and a personal trainer will contact you with 1-2 business days! You can also call us at 630-335-1748 and we are more than happy to help you further from there!
- What should the customer know about your pricing (e.g., discounts, fees)? Sessions are sold in packages with bigger discounts offered for purchasing more upfront. All packages are sold with no long-term contracts, and there is no membership fee since sessions are by appointment only.
- What is your typical process for working with a new customer? Clients will receive a complimentary session to meet their trainer and familiarize themselves with the facility. During this session, we will conduct a sit-down questionnaire and a movement assessment. This will help us understand your needs better and assist you in determining the most effective approach to achieve your goals.
- What types of customers have you worked with? We cater to clients from diverse backgrounds, ranging from 18 to 70 years old. Their fitness objectives range from general fitness to weight loss, muscle building, and sports competition. Our team comprises trainers with expertise in assisting clients with certain injuries or specific conditions.
- What advice would you give a client looking to hire a personal trainer? We highly recommend doing thorough research. Price and value are not always the same thing, so don't make decisions based solely on price. It's important to thoroughly evaluate the person you are considering working with to make sure they are someone you can relate to and trust. They should make you feel at ease, comfortable, and should go above and beyond to help you, not treat you like just another number.
- What questions should clients think through before finding a personal trainer? As a client, you should be prepared to ask yourself: "Is this something I can commit to?" I think this is the most important question of all. Consistency is key, and if you cannot commit to it yourself, then you will not have the best possible experience. As professionals, we can only help so much, but ultimately, it's up to the client to help themselves first.
our personal trainers
Jackie Luna
Jackie is one of the gym owners and everyone's favorite gym mom! Friendly, encouraging, and motivating - she works with all levels of clients. From teens who want to learn to exercise, to moms who want to get back in shape, and even grandparents who want to keep up with their grandkids! Anna Thoma
Anna's passion for personal training and helping her clients is exceedingly clear as she is always going up and beyond to help them adapt and succeed! Whether it's a client who needs extra help understanding an exercise, an adaptive athlete who needs accommodations, or one that needs to work around an injury - she's there every step of the way! |
Mike Fedanzo
Mike is our head trainer and has an extensive background in working with clients of all levels and ages! Knowledgeable, funny, and goal oriented - he makes exercise easy to understand and fun for new, intermediate, and advanced clients! Jeremy Pilario
There's no doubt about it - Jeremy is the gym's biggest HYPE man! Whether it's teaching a client how to perform an exercise or helping them hit a new PR. You can expect that he will be excited for you because he genuinely cares about all of his clients! |