GUEST PASS INFORMATION
|
SURGE is Chicagoland's Destination Gym!
Since 2015, we have been dedicated to creating a supportive environment that goes beyond a traditional gym, where individuals of all skill levels are empowered to grow and thrive. We believe everyone's journey is unique and we can't wait to help you with yours. 
|
|
|
To schedule your visit please call or text the owner Sergio at 630-335-1748 for information to gain access!
Guest access is only available remotely from 9AM to 9PM! 
|
Frequently Asked Questions
- How do I gain access to the gym? You may schedule an appointment in advance and call when you arrive to be remotely buzzed in when you are directly in front of our door!
- Can I come in with a friend who is a member? Yes! You can always plan your visit with another member. Just purchase your pass online and sign in at the kiosk when you do so.
- Do you have staffed hours? As a private gym, we don't have specific staffed hours but you will know when Sergio is around because he'll always introduce himself!
- What if you don't answer? We recommend shooting Sergio a text to make sure he's available to answer when you stop by! If for any reason he doesn't answer, you can also try calling Amanda for access!
- How early or late can I call? We will only answer from 9 AM to 9 PM and otherwise put our phones on do not disturb so we can balance our work life balance as best as possible!
- Do I have to call every time I want to stop in? We prefer all our guests call us so we can help continue providing the best experience possible to everyone at the gym at all times!
- Can I pay cash instead? We prefer you pay online to help streamline the guest sign in process and make it easier to organize for everyone!
- Do Power Passes Expire? Power Passes don't have to be used consecutively and you'll have up to one year to use all your visits!